In today's market scenario under cut throat competition, customer management is the most critical issue to address. The CRM module helps the organization to negotiate proposals, finalize contracts and issue production orders / dispatch advises to the manufacturing unit. The application conveniently can track customer and their contract wise information, feedback in terms of dispatches and outstanding.
The objective of this system is also to completely integrate and automate sale related activities. 'TOPSPIN CRM can take care of domestic as well as export sales. This contains all the information related to yarn sales and prepares relevant reports on prescribed formats / pre-printed stationary.
The other important objective of this application is to prepare export documents and reduce the time and efforts involved in this complicated procedures.
Once CRM is integrated with other modules related to procurements and accounting, the excise, sales tax and license related formats can be automatically prepared for internal and statutory purpose.
Waste, Raw materials and store material sales can also be organized through this application.